FAQ
The questions partners ask first.
A quick pass through how EMRG Pro differs from the clinic EMR, who provides care, what gets tracked, and what EMRG handles behind the scenes.
Is EMRG Pro the same as the EMRG clinic EMR?+
No. The EMR is for clinics running their own practice. EMRG Pro is for brands that drive patient demand and want EMRG plus our provider network to power the care workflow behind the scenes.
Who provides care?+
Patients book with our licensed and highly-trained provider network through the branded experience for concierge synchronous care. EMRG powers the booking, intake, clinical workflow, customer service, vendor management, client attribution, and real-time reporting infrastructure.
Can the widget match our brand?+
Yes. EMRG supports configurable widget themes, logos, colors, service menus, and patient-facing booking flows.
How do we track performance?+
EMRG tracks website and widget funnel events, source performance, referrals, patients, orders, revenue, and care activity in real time, with live dashboards and reporting.
What does EMRG handle for us?+
Licensed provider coverage, concierge synchronous visits, customer service, vendor management, prescribing, and fulfillment are all handled so your team can focus on driving demand.
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